Food was ice cold and mostly inedible.
They continue to ignore my request for hot mustard. I'd prefer they not bring 10 gals. of soy and duck sauce, and just indulge me with a couple of packets of hot mustard. I'm assuming hot mustard is 5 billion dollars per ounce. Cheap, cheap.
Large portions Quick delivery. Excellent prices
Great food always
Good experience I would definitely do it again
Alway eat from here cool place friendly staff
Ask the driver to come to the 3rd floor because I have an infant daughter infant daughter and I could not leave her alone and the driver refuse to come upstairs to my door and made me go downstairs to grab my food
Best Chinese food in pittsfield
Yall aren't even here on time
Good meal. One of the best in Pittsfield
Driver drove past our home and took a few more minutes to come back on top of already being later than expected so our food was cold! This was our second time ordering from here it's disappointing because our first time was so great.
Chicken fingers were very greasy. No flavor to the pork fried rice. Delivery was fast and the driver was great but I won’t order again.
I order the Crispy Shrimp and the Butterfly Shrimp, I got the Crispy Shrimp and instead of the Butterfly Shrimp they gave me Egg Foo Young! Called to tell them and the poor girl working there said the owner said it was the Butterfly shrimp. I have been getting food there for a few years and never had a problem until now. Their delivery people are wonderful...owner not so much...will not be ordering there again...
Order was never delivered
The food wasn't so bad that you couldn't eat it but it was not really good. The egg roll were greasy and rice and the rest of the pu pu plater had no flavor.
Everything was great
Ordered a half hour before I picked up didn’t even give me the requested Utensils
Food was great, service was quick, food is not expensive and great portion sizes. Friendly staff.
Love golden phoenix. Always delicious
Very fast service! Ribs were a touch burnt, but still good. Will definitely order from here again
There should be a tracking app so we can see how long it’s going to take to get to your house.
Ordered beef with broccoli, got a whole farm of broccoli and rice but WHERE'S THE BEEF?
Ordered from menu with coupons but order was delivered without free items. I called and was told they do not honor coupons anymore.
Second restaurant that sent me golden fingers instead of sweet and sour chicken...... rip off.
Received wrong order and restaurant employee said too bad, I have no proof
Great Service everytime
Sesame chicken was over fried and thus extremely hard to chew
Overpriced,no more specials.couldnt understand my request so added another bland soup when I asked for extra sour .enjoy our last extra dollar won't be back
Took a while to get the order but the driver apologized and said they were very busy. Food was warm enough.
Forgot the soda but delicious food
delivery person was very friendly as usual. food was hot and delicious and fast delivery
Great as usual from Golden Phoenix
Came fast. Good food
Great food. Great price
It was very good
Delivery man was very friendly and a pleasure to talk with. Lo mein was a bit salty for my taste, but that’s just me. Moo goo gai pan is some of the best I’ve had. Chicken fingers were perfect.
The supposed to be cold noodles were very hot. But once I cooled them down, they were very good.
Food is definitely tasty but delivery time was horrible
The owner of golden Phoenix is very nice, they always make sure my food is the way I ordered it, always right on point. Never had a bad experience here. This is the only Chinese restaurant that I will order from or eat from in Pittsfield.
Burnt chicken fingers
So good!! Always!
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445 North St, Pittsfield, MA 01201
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